Shipping policy

Shipping Policy

Order Processing

All orders are processed within 24–48 hours.
Please note that custom or designer-made items may require up to 5 days for preparation before shipping.

Shipping Times

We offer standard shipping only, with an estimated delivery time of 5–8 business days to all locations.

Shipping Locations

We currently ship to:

  • Europe

  • United States

  • Canada

  • Australia

Shipping Carriers

We work with a variety of local European shipping providers to ensure reliable delivery.

Shipping Costs

  • Flat-rate shipping applies to all orders.

  • Free shipping is available on orders over 49€.

Tracking Information

Once your order ships, you will receive a tracking number by email so you can follow your package’s journey.

Lost, Delayed, or Damaged Packages

If your package is delayed, we will investigate and ensure it is delivered as soon as possible.
If your order arrives damaged or is missing, we will send a replacement free of charge.

Duties, Taxes, and Customs Fees

We cover all taxes, duties, and customs fees for all international orders. You will not be charged any additional import fees.

Order Cancellations

Customers may cancel their order within 12 hours of placing it. After that, orders begin processing and cannot be changed or canceled.